Charisma

Customer Service Specialist / Licensed Professional Teacher

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

December 3rd, 2025

Profile Description

I am Charisma Malicdem, a licensed professional teacher with a background in A.B. Political Science and Education. I have extensive experience in customer care, having worked as a Student Care Agent at Lingoda GMBH where I resolved inquiries, provided essential support, and ensured a positive customer experience. My background also includes roles as a cold caller at Stone Tapert Insurance Services and a Customer Service Agent at i-Tech Global Business Solution, where I strengthened my marketing and customer service skills. Additionally, I have five years of ESL teaching experience, including three years with 51Talk, delivering engaging English lessons to Chinese learners.

I am a highly curious and driven individual who enjoys exploring new domains and continuously expanding my knowledge. With nearly a decade of experience in the client relations industry, I have developed strong adaptability and can adjust quickly to new environments and challenges. My ability to learn fast and maintain professionalism allows me to excel in diverse roles and deliver exceptional service.

Top Skills

Office and Administration

Experience: 1 - 2 years

Coaching » Homeschool » Tutorial Teaching

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Office and Administration » Team Collaboration

Experience: 2 - 5 years

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Aguilar, Pangasinan

Tests Taken: IQ
Score: 89: DISC
Dominance: 21%
Influence: 29%
Steadiness: 33%
Compliance: 17%: English
C1(Advanced)