Ray

Healthcare Administrative & Dental Specialist

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

High school diploma

Last Active

July 3rd, 2026 (5 days ago)

Member Since

December 3rd, 2025

Profile Description

I am an experienced professional skilled in managing CRM systems, coordinating claims, and supporting customers with clarity and care. I handle dental, vision, Medicare, and retirement claims, including benefits verification and accurate documentation. I am also experienced in scheduling appointments, managing emails, and keeping records organized. I work well under pressure, solve problems efficiently, and always focus on helping members get the support they need. My goal is to make processes smoother and provide reliable, friendly service in every interaction.

Top Skills

Experience: 1 - 2 years

Educated seniors and veterans on Medicare options, including Parts A, B, C, and D coverage, supplement plans, and retirement insurance, while handling high-stress and at-risk callers, applying retention strategies, proactively addressing concerns, and providing clear guidance on benefits and policy coverage to ensure customer satisfaction and support.

Experience: 6 months - 1 year

Provided front-line support to patients by answering general inquiries, explaining dental procedures, educating them about insurance coverage, scheduling appointments, and assisting with billing. Also verified insurance eligibility and benefits, submitted claims, followed up on claims, and handled prior authorizations.

Experience: 6 months - 1 year

Processed claims and verified benefits while resolving billing and coverage issues, providing detailed explanations to members about billing calculations, fees, and charges to ensure clarity and customer satisfaction.

Other Skills

Experience: Less than 6 months

Provide timely and professional email support to patients and members by addressing inquiries related to dental services, insurance coverage, appointment scheduling, and billing. Assist with verifying benefits, submitting claims, and explaining dental procedures or treatment plans.

Experience: Less than 6 months

Delivered front-line support for general inquiries, technical issues, performing basic troubleshooting, and answering billing concern. Also, utilized strong sales techniques to up-sell and cross-sell relevant offerings, consistently meeting or exceeding performance targets.

Basic Information

Age
25
Gender
Male
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  119
DISC
Dominance: 37%
Influence: 21%
Steadiness: 29%
Compliance: 13%
English
B2(Upper Intermediate)
Government ID
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