Customer Service VA | Technical Support | Sales Associate |Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.65/hour ($1,478.40/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

November 30th, 2025

Profile Description

Customer Service Specialist | Virtual Assistant | Healthcare & Technical Support | Scheduling Coordinator

I help businesses deliver exceptional customer experiences by providing professional customer support, resolving technical issues, coordinating schedules, and ensuring every customer interaction is handled with empathy, accuracy, and efficiency.

With 20+ years of experience supporting US and Canadian customers across healthcare, telecommunications, insurance, home services, and retail, I have developed a strong background in high-volume customer support, appointment scheduling, insurance verification, technical troubleshooting, CRM management, and remote team collaboration. I thrive in fast-paced environments where organization, clear communication, and problem-solving are essential.

Customer Service & Client Support
High-volume inbound and outbound phone support<8efe80624d780eba0c6493ec45140364>Email, chat, and SMS customer support
Customer issue resolution and escalation handling
Technical troubleshooting for mobile devices and medical equipment
Billing inquiries, claims processing, and order tracking
Customer retention through empathetic, solution-focused service
Healthcare & Scheduling Support
Medical appointment scheduling and calendar management
Caregiver, technician, and respiratory therapist scheduling
Insurance verification and eligibility support
HIPAA-compliant patient support and documentation
CRM documentation and case management
Client and family communication
Administrative & Remote Operations
CRM management and accurate data entry
Calendar coordination and appointment confirmations
Microsoft 365 and Google Workspace
Zendesk, Five9, Twilio, ACIS, Singleview, SAP
Slack, Microsoft Teams, and Lark
Process documentation and workflow coordination
Why Work With Me

I am known for being dependable, organized, and customer-focused. I communicate clearly, adapt quickly to new systems, and remain calm under pressure. Whether assisting customers, coordinating schedules, or supporting remote teams, my goal is always to deliver outstanding service while helping businesses improve efficiency and customer satisfaction.

Available for full-time remote Customer Service, Virtual Assistant, Healthcare Support, Scheduling, and Technical Support roles.