Moses
US Home Care & Medical Virtual Assistant | Patient Scheduling, EHR & Caregiver C
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $3.32/hour ($720.00/month)
High school diploma
Last Active
July 1st, 2026 (11 days ago)
Member Since
November 30th, 2025
Profile Description
Hi, I’m Moses, a Healthcare Virtual Assistant with morethan 5 years of experience supporting US-based home care and medical accounts. I specialize in patient scheduling, EHR documentation, HIPAA-compliant communication, and caregiver coordination. My goal is to help healthcare providers and agencies streamline their operations, improve patient satisfaction, and maintain compliance — all while working remotely with precision and care.
I’ve successfully handled workers’ compensation claims, trained healthcare support teams, and optimized caregiver schedules to ensure smooth service delivery. My background as a senior trainer and acting team manager has equipped me with leadership, coaching, and process improvement skills that go beyond day-to-day tasks.
What I Offer:
Patient appointment scheduling & intake management
Accurate EHR documentation and updates
HIPAA-compliant communication with patients and caregivers
Caregiver and provider schedule optimization
Claims support and CRM documentation
Tools I Use:
Google Workspace • Zoho CRM • Zendesk • HubSpot • Freshdesk • Zocdoc • ClearCare • WellSky • CareSmartz • AlayaCare • ChatGPT
I’m passionate about helping healthcare teams stay organized, compliant, and patient-focused. Let’s work together to build efficient systems that keep your care operations running smoothly
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 2 - 5 years
Processed workers’ compensation claims remotely, validating documents and resolving issues with attention to detail.
Customer Support » Customer Service » Conflict resolution
Experience: Less than 6 months
Delivered empathetic, timely support via chat and email for medical and insurance-related concerns.
Professional Services » Medical Services » HIPAA Compliance
Experience: Less than 6 months
Maintained strict confidentiality while handling sensitive patient and client data across phone, chat, and email channels.
Other Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Core to managing patient data and clinical documentation
Customer Support » Insurance
Experience: Less than 6 months
Provided compassionate support to clients and patients, resolving concerns with professionalism and care
Coaching » Training and Development
Experience: 2 - 5 years
Developed SOPs and training materials for new hires, improving onboarding efficiency and service consistency
Office and Administration » Team Leadership
Experience: Less than 6 months
Led coaching sessions and mock calls as a Senior Trainer, helping agents meet performance benchmarks.
Office and Administration » Time Managment
Experience: Less than 6 months
Balanced multiple tasks in fast-paced environments, meeting deadlines for claims, training, and reporting.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Paranaque city, Manila
- Tests Taken
- IQ
- Score: 141
- DISC
- Dominance: 40%
- Influence: 9%
- Steadiness: 30%
- Compliance: 21%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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