Hello,
I hope you're having a lovely day! I'm very pleased you're here reading and checking my profile. I hope you find time to consider my qualifications and invite me to your job opening.
Sharing a bit about myself, I am a top performer call center agent for 7 years and a highly reliable Virtual Assitant/Travel Agent/Customer Service Support and a freelancer for 3 years and counting.
I have been part of the biggest projects/companies like Google (Google Adwords, JP Morgan Chase and Co (Fraud Specialist), Expedia (Travel Agent) and more...
I can be your overall VA and will help you in any way possible. Let's chat at your most convenient time.
All the best,
I took up Bachelor of Science in Secondary Education - major in English during college. I was a call center agent handling US, UK and Australian accounts from 2011 to 2017. I have been part of the biggest call centers in the Philippines and I used to do Online Teaching as well.
I was part of different sales account when I was still working in the BPO. I've been a Sales Travel Agent, Google Adwords Acquisition team, Hotel sales reservation agent and been doing appointment setting as well.
I worked at Google as an Online Strategist for Google Adwords in 2015 and I use Facebook Ads for personal business
I am currently taking an accounting class and already have basic knowledge about Bookkeeping, Journalizing, Financial Statements and I've also been an Accounts Payable specialist for a medium-sized company in the US.
I can support phones, chat and e-mail channels. I am very passionate about communicating with people. I strongly believe that a good customer service experience will have a great influence on consumers to decide whether they will use or subscribe to a specific service, buy a product or simply check on the website. It makes me happy when I am able to fully comprehend customers' needs and provide them with the excellent customer service experience.
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