Dental Insurance Specialist

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

April 8th, 2024 (20 days ago)

Member Since

May 23rd, 2017

Profile Description

? WORK EXPERIENCE ?
?Dr Joyce Lam D.D.S?
July 2023 (part time / flexible)
VIRTUAL ASSISTANT
?prompting patient forms if patient information and health history have not been updated in the past year
?downloading & uploading patient photos
?downloading and uploading scans to dental lab
?Dentistry Support ?
July 2021 - Jan 2023
Support advocate/ Team Lead
?Responsible to oversee all aspects of Eligibility Insurance verification for their assigned teaUpgrade to see actual infombers.
?Consistently monitor external and internal chats for areas of improvement or praise to share with the team.
?Training New Hires and assigning out tasks.
? Verifying insurance coverage of each patient
? Updating patient insurance benefits
? Calling insurance companies and obtaining dental coverage breakdown
? Manage data entry tasks within Open Dental software.
? Assist in updating and maintaining patient records.
? Facilitate in the transfer of digital files and documents.
? Navigate through Open Dental software to assist with other tasks as needed.
? Assist in handling basic insurance-related matters
?Villarica Pawnshop Inc.?
February 2014 - May 2021
Appraiser/ Branch Manager
?Accept & appraised any kind of gold.
?Processing renewals & redeemed customer’s pawn ticket.
?Process and Transmit all kinds of remittance allowed.
?Prepares vouchers for branch expenses.
?Encodes the serial number of dollar currency for bank pick up on the next day.
?Counts and balances the cash on hand (peso and foreign currency) at the end of the day.
?To verify and identify counterfeit in local and foreign currencies.
?Ensure all the transaction for the month is ready for the auditors monthly checking.
?Reconcile the ending cash balance to the transactions for the day
?Ensure the sufficient cash for the next day’s operation.
?Reviews daily transactions reports.
? SKILLS & TOOLS ?
?A self-motivated worker that can follow instructions & take direction well
?Attention to detail
?Always willing to learn
?Well organized
?Happy to take on responsibility.
?MS WORD
?MS EXCEL
?MS TEAMS
?Google Drive
?OPEN DENTAL
?DENTRIX
?EAGLESOFT
?Nextbank Pawnshop POS
?Pawnshop POS on MS DOS

My previous work is under Dentistry Support located at U.S of California.
I have 1.6 years of experience as Dental Insurance Specialist. In my previous company, we handled diff dental clinics/offices within the US.
I work with California, Wisconsin and Nevada Dental Practices
We are using MS teams for communications, and MS excel as our CRM
I am familiar with the different insurances available in the USA,
some Dental Terminology, and Coding.
I am familiar with DENTRIX, OPEN DENTAL and EAGLESOFT.
I am the one who upload the BOB on the system and update the patient chart file.
We used LOG MEIN to access the remote computers of the dental offices we support.
and input/ update the information into their system.
As a Dental Insurance Specialist
I am responsible for: Verifying patient's insurance eligibility and benefits plan
I proactively contact insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits
Updating patients' personal and health insurance details, as needed.
Ensuring that patient information remains confidential.
Were using RING CENTRAL a phone system we can send and receive calls, text messages and faxes
Some Dental offices provide us insurance website logins so we can verify the patient on the portal and then confirm it thru calls
As an Eligibility support advocate
I understand the importance of accuracy. I always double-check and review the data before list down or submitting it.
I'm passionate and highly organized
I can manage multiple tasks with min supervision.