Erika

Customer Support, Quality Analyst

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

November 27th, 2025

Profile Description

Versatile professional with experience in QA, technical support, online
teaching, and healthcare. Skilled in auditing, coaching, and process
improvement, consistently enhancing team performance and
customer satisfaction. Trained nurse with expertise in patient care and
clinical protocols, bringing a compassionate and detail-oriented
approach to every role.

Top Skills

Experience: 5 - 10 years

Consistently met or exceeded performance and customer satisfaction metrics.

Experience: 2 - 5 years

Skilled in quality assurance, agent development, process improvement, and operational support for high-performing call centers.

Experience: 2 - 5 years

Trainer for new hires in BPO, delivering onboarding, account-specific training, and refresher sessions to ensure agent readiness, accuracy, and high performance.

Other Skills

Basic Information

Age
36
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
None
Government ID
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