E-Commerce Specialist / Data Entry Management / Customer Support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (15 days ago)

Member Since

May 22nd, 2017

Profile Description

With a proven track record in assisting sales and marketing teams, a keen eye for detail, and a passion for delivering exceptional results, I am excited about the opportunity to contribute to your team's success. Throughout my career, I have played a crucial role in supporting sales and marketing efforts by providing efficient administrative assistance and strategic coordination in the E-Commerce industry. My skills in multitasking, communication, and digital tools enable me to excel in virtual environments. Some highlights of my qualifications include:Sales Support: I have experience in maintaining CRM databases (FreshDesk, Salesforce, and Zendesk), managing leads, and coordinating follow-up activities. By ensuring accurate and up-to-date information, I facilitate smooth sales processes and enhance customer relationships.Administrative Efficiency: My strong organizational skills and attention to detail allow me to manage calendars, schedule appointments, and handle documentation efficiently. I prioritize tasks effectively, ensuring that deadlines are consistently met.Digital Tools Proficiency: I am proficient in a variety of digital tools and software, including CRM platforms, email marketing systems, and project management tools. My technical prowess enables me to adapt quickly to new Upgrade to see actual infomunication: Clear and timely communication is essential in my work. I am experienced in liaising with both internal teams and clients, ensuring that information flows seamlessly and expectations are met.I possess a background in assisting a UK-based brand that predominantly caters to German clientele through the utilization of Freshdesk. This brand operates as a dropshipping company situated in the United Kingdom. My prior professional roles have predominantly involved e-commerce, where I've managed platforms such as Shopify, WooCommerce, and eBay.I have experience using and am proficient with the following tools:- Slack- Hubstaff- Canva- LastPass- Shopify- Ebay- Google Suites/Microsoft Office- Google Sheets- Microsoft 365- Calendly- Dropbox- Skype- Google Workspace- Google Calendar- Asana- Freshdesk- Salesforce- Zendesk- Airbnb- Loom