Customer Experience & Sales Specialist

Handled customer inquiries, concerns, and account-related issues with professionalism and efficiency in a fast-paced BPO environment. Delivered high-quality support through phone, chat, or email while maintaining strong customer satisfaction ratings.

Experienced perfume salesman specializing in designer, niche, and dupe fragrances. I assist customers by identifying their scent preferences, recommending suitable options, and providing accurate product information. I am skilled in customer engagement, upselling, and creating a positive buying experience both in-person and online. Committed to professionalism, product expertise, and reliable service for fragrance-focused businesses.

I am a trained psychology practitioner with experience providing individual counseling, delivering Cognitive Behavioral Therapy (CBT) interventions, and conducting psychological assessments for university students. I utilize evidence-based methods to support clients in improving emotional well-being, developing effective coping strategies, and achieving personal and academic stability. I maintain the highest standards of professionalism, ethical practice, and client confidentiality.

Assisted the HR team in recruitment processes, including resume screening, interview scheduling, and candidate profiling. Supported onboarding activities, employee file management, and daily HR administrative tasks.