Liezl

Quality Analyst, HR Assistant, Executive Assistant, CSR

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 28th, 2024 (58 days ago)

Member Since

May 20th, 2017

Profile Description





As one of the pioneer customer service professional in the Philippines for over 9 years, I continually acquire new knowledge and new ideas from the BPO industry. I used to handle different line of business, different position and different line of support such as chat, email and phone, including administrative task. From billing specialist that handles credit card dispute, real estate,  being an escalation and mediator to online platform, as HR assistant and now being a quality analyst for life insurance.  Being forward thinking, resourceful and flexible, reliable and detail oriented professional. I believe in total client satisfaction defines success. I have been exposed to multitasking, planning, instruction, assessment, while making sure that there is quality in service. I have the necessary qualifications and several years of experience , but of course this does not capture the unique advantages that I can provide to the company. I am passionate doing my work well to provide a good result. I am available most of the time to accommodate interviews. Willing to be trained and  to learn new things  to align with the company standards.  I believe that I am efficient to work as virtual assistant based on the kind of person that has become of me from my work experience.



Top Skills

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Forum/Community Moderation

Customer Support » Phone Support » English Speaking

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Content Moderation/Management

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Accounting » Financial Accounting » Financial Analysis

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
40
Gender
Female
Website
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Address
Taguig City, Metro Manila
Tests Taken
DISC
Dominance: 81/70
Influence: 28/39
Steadiness: 46/25
Compliance: 88/53
English
C2(Advanced/Mastery)
Uploaded ID
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