Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
High school diploma
Last Active
June 25th, 2026 (today)
Member Since
November 14th, 2025
Profile Description
Hi! I'm Yna, a Guest Services and Property Management Virtual Assistant with hands-on experience supporting Airbnb hosts and managing short-term rental operations.
My background combines direct Airbnb customer support experience with property management operations, giving me a strong understanding of both the guest experience and the day-to-day needs of short-term rental businesses.
As an Airbnb Support Ambassador, I assisted guests and hosts with reservation issues, booking modifications, account concerns, policy-related inquiries, and conflict resolution while maintaining high-quality customer service standards in a fast-paced environment.
More recently, I worked directly with a short-term rental company where I managed guest communication, reservations, calendar updates, housekeeping coordination, maintenance scheduling, and operational support to ensure smooth property performance and exceptional guest experiences.
My experience includes:
• Guest communication and support
• Airbnb messaging and reservation management
• Calendar and availability management
• Housekeeping coordination
• Maintenance coordination
• Conflict resolution and problem-solving
• Property management administration
• Inbox and task management
• OpenPhone, Guesty, Hospitable, Hostaway, Turno, Slack, Asana, Google Workspace, and Microsoft Office
I am highly organized, detail-oriented, and proactive. I thrive in fast-paced environments where responsiveness, professionalism, and operational excellence are essential. I take pride in delivering outstanding guest experiences while helping property owners keep their operations running smoothly.
If you're looking for a reliable tea
Top Skills
Customer Support » Chat Support
Experience: Less than 6 months
I have experience assisting Airbnb user through chat support.
Customer Support » Customer Service
Experience: Less than 6 months
Office and Administration » Google Drive
Experience: Less than 6 months
Other Skills
Professional Services » Management Services » Property Management
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Calendar Management » Scheduling
Experience: 1 - 2 years
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Argao, Cebu
- Tests Taken
- IQ
- Score: 98
- DISC
- Dominance: 33%
- Influence: 15%
- Steadiness: 32%
- Compliance: 20%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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