Hazel

STR/Airbnb Operations Specialist | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.66/hour ($1,280.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

November 13th, 2025

Profile Description

Hi, I’m Hazel.

If you’re a busy STR owners or property manager who’s juggling guest messages, cleaner coordination, and last-minute issues… I can take that off your plate.

I’m not just here to “reply to messages.” I make sure your operations run smoothly behind the scenes so you don’t have to check your phone constantly.

Here’s how I support my clients:

• Guest communication that feels human, not templated (pre-stay, during, post-stay)
• Handling concerns calmly — especially those “urgent” guest situations
• Coordinating cleaners, maintenance, and making sure issues don’t get ignored
• Monitoring calendars across platforms to avoid double bookings
• Keeping listings accurate, organized, and guest-ready
• Creating systems (SOPs, templates, trackers) so everything runs more easily over time

I’ve worked closely with property owners, managing multiple listings and helping them stay organized across Airbnb, ---------- , VRBO, Furnished Finder, and Hostex.

One thing about me — I don’t wait to be told what to do.
If I see a problem, I look into it, fix what I can, and update you clearly.

I understand that in short-term rentals, small mistakes = bad reviews.
That’s why I pay attention to details and follow through on tasks until they’re fully resolved.

If you’re looking for someone reliable, proactive, and easy to work with — let’s talk :)

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

I’m a passionate Virtual Assistant who helps entrepreneurs, small business owners, and busy professionals stay organized, work more efficiently, and grow their businesses. With a strong background in administrative support, digital tools, and client-focused service, I bring organization, creativity, and care to every task I handle.

Other Skills

Experience: 6 months - 1 year

Experience: 1 - 2 years

Before becoming a VA, I worked in hospitality and hotel management, which gave me strong customer service skills, attention to detail, and the ability to handle inquiries and complaints professionally and efficiently. I bring that same care and dedication to supporting my clients’ businesses.

Experience: 6 months - 1 year

Experience: 1 - 2 years

As a VA, I stay organized, meet deadlines, and make sure things get done efficiently so you can focus on what matters most.

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 6 months - 1 year

I provide accurate and reliable data entry support, including updating spreadsheets, organizing records, and maintaining clean, up-to-date information. I pay close attention to details and make sure everything is organized and easy to track.

Basic Information

Age
24
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  141
DISC
Dominance: 44
Influence: 32
Steadiness: 11
Compliance: 13
English
B2(Upper Intermediate)
Government ID
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“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

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