Hi, I’m Hazel.
If you’re a busy STR owners or property manager who’s juggling guest messages, cleaner coordination, and last-minute issues… I can take that off your plate.
I’m not just here to “reply to messages.” I make sure your operations run smoothly behind the scenes so you don’t have to check your phone constantly.
Here’s how I support my clients:
• Guest communication that feels human, not templated (pre-stay, during, post-stay)
• Handling concerns calmly — especially those “urgent” guest situations
• Coordinating cleaners, maintenance, and making sure issues don’t get ignored
• Monitoring calendars across platforms to avoid double bookings
• Keeping listings accurate, organized, and guest-ready
• Creating systems (SOPs, templates, trackers) so everything runs more easily over time
I’ve worked closely with property owners, managing multiple listings and helping them stay organized across Airbnb,
One thing about me — I don’t wait to be told what to do.
If I see a problem, I look into it, fix what I can, and update you clearly.
I understand that in short-term rentals, small mistakes = bad reviews.
That’s why I pay attention to details and follow through on tasks until they’re fully resolved.
If you’re looking for someone reliable, proactive, and easy to work with — let’s talk :)
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
I’m a passionate Virtual Assistant who helps entrepreneurs, small business owners, and busy professionals stay organized, work more efficiently, and grow their businesses. With a strong background in administrative support, digital tools, and client-focused service, I bring organization, creativity, and care to every task I handle.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Before becoming a VA, I worked in hospitality and hotel management, which gave me strong customer service skills, attention to detail, and the ability to handle inquiries and complaints professionally and efficiently. I bring that same care and dedication to supporting my clients’ businesses.
Experience: 6 months - 1 year
Experience: 1 - 2 years
As a VA, I stay organized, meet deadlines, and make sure things get done efficiently so you can focus on what matters most.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
I provide accurate and reliable data entry support, including updating spreadsheets, organizing records, and maintaining clean, up-to-date information. I pay close attention to details and make sure everything is organized and easy to track.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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