Hannah
Second Line Support with Social Manager Skills
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
June 29th, 2026 (12 days ago)
Member Since
November 11th, 2025
Profile Description
Experienced Customer Service Representative with over five years of proven success in delivering high-quality support and building strong customer relationships. Skilled in resolving complex issues, driving process improvements, and consistently achieving a 95% customer satisfaction rating through effective communication and problem-solving. Recognised for a proactive mindset, strong leadership, and the ability to perform effectively under pressure to ensure a seamless customer experience. Recently promoted to Second Level Support for outstanding performance and commitment to excellence. Now seeking a managerial role where I can further develop my leadership skills and contribute to a forward-thinking company that values exceptional client engagement and continuous improvement.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Has full expertise in assisting customers through chat, email and phone call
Other Skills
Marketing » Social Media Management » Social Media Engagement
Experience: Less than 6 months
Manage social media platform by responding to customer feedback.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Trias, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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