Hazel

Email Customer Service| Shopify VA | Gorgias | Slack

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 8th, 2026 (5 days ago)

Member Since

November 10th, 2025

Profile Description

I am a dedicated E-commerce Virtual Assistant with experience supporting online stores using Shopify. I specialize in customer supportand handling customer inquiries through chat and email.

My responsibilities include tracking orders, processing refunds and cancellations, updating order details, and ensuring customers receive timely and accurate assistance. I am detail-oriented, reliable, and committed to providing excellent customer service that helps businesses maintain customer satisfaction.

Top Skills

Customer Support » Customer Service » Gorgias

Experience: Less than 6 months

I used Gorgias to manage customer support operations, including handling chat and email tickets, applying tags, using macros for faster responses, and coordinating with order management systems. I assisted customers with order tracking, refunds, returns, and general inquiries while maintaining organized ticket workflows.

Other Skills

Office and Administration » Computer Literacy

Experience: 2 - 5 years

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 116: DISC
Dominance: 27
Influence: 9
Steadiness: 21
Compliance: 43: English
C1(Advanced)