Angelo
15+ Years Workforce Management & Operations Expert
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $2.99/hour ($288.00/month)
Associates degree
Last Active
July 5th, 2026 (5 days ago)
Member Since
November 10th, 2025
Profile Description
Strategic Support Leader with 15+ years of experience driving excellence in high-volume commerce and international client relations. A specialist in rapport-building and needs discovery, I combine a rigorous commitment to SOPs and data integrity with a proven track record in troubleshooting and team guidance. Fully equipped for high-performance remote work and ready to deliver top-tier English communication to a dynamic Sales and Support team.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
Exceptional customer service and client-centered communication Ability to assess customer needs and personalize travel solutions Conflict resolution and handling escalations calmly
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 10+ years
Managing customer records Time management and multitasking Attention to detail and accuracy
Office and Administration » Communication
Experience: 10+ years
Presenting workforce insights to leadership Supporting team leads and supervisors with staffing needs Clear communication across distributed teams
Customer Support » Ecommerce » Amazon » Helium10
Experience: Less than 6 months
Office and Administration » Analytical
Experience: 5 - 10 years
Call volume forecasting and trend analysis Staffing models and capacity planning Data interpretation and reporting
E-Commerce » Amazon » FBA
Experience: Less than 6 months
E-Commerce » Amazon » Keyword Management
Experience: Less than 6 months
E-Commerce » Amazon » Listing Management
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 5 - 10 years
Using WFM software (e.g., NICE, Verint) Proficiency in Excel, dashboards, and reporting tools Understanding KPIs (AHT, SLA, occupancy, shrinkage, etc.)
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Using WFM software (e.g., NICE, Verint) Proficiency in Excel, dashboards, and reporting tools Understanding KPIs (AHT, SLA, occupancy, shrinkage, etc.)
Office and Administration » Travel Planning
Experience: 5 - 10 years
Creating detailed itineraries Booking flights, hotels, transportation, and activities Managing travel logistics and coordinating with vendors
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 40
- Influence: 11
- Steadiness: 27
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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