Technical Virtual Assistant | IT Support | Network Administrator | Administrativ

I have experience providing technical support including troubleshooting network connectivity, user access, and system configuration issues. I can diagnose and resolve problems efficiently while ensuring minimal downtime and maintaining strong communication with end users.

I have experience in sales, assisting customers with product selection, service upgrades, and inquiries. I focus on understanding client needs, offering suitable solutions, and ensuring customer satisfaction while meeting daily and monthly sales targets.

I am proficient with various digital tools, office applications, and online platforms. I can quickly learn and adapt to new systems and technologies to improve workflow efficiency and support both technical and administrative operations.

I have experience providing administrative support including report preparation, documentation, data entry, and scheduling. I ensure tasks are completed accurately and on time while maintaining organized records and clear communication across teams.

I have 2–5 years of experience in network administration, including managing routers, switches, and firewalls. I’m skilled in configuring VLANs, access control lists, and network security policies. I also handle basic troubleshooting, monitoring connectivity issues, and providing technical support for both wired and wireless networks.

I have 2–5 years of experience in network security, managing firewalls, VPN configurations, and access control policies. I perform regular security audits, monitor network traffic for threats, and ensure data protection through proper segmentation and policy enforcement.