Overview
Looking for full-time work (8 hours/day)
at $4.20/hour ($800.00/month)
Bachelors degree
Last Active
June 12th, 2026 (9 days ago)
Member Since
November 1st, 2025
Profile Description
With four years of customer service experience—including team management and Subject Matter Expert responsibilities—I bring a proven ability to deliver high-quality administrative support and exceptional customer service. I excel in fast-paced, collaborative environments and am committed to maintaining accuracy, efficiency, and professionalism in every task.
I am experienced with CRM platforms such as Salesforce and have basic knowledge of Microsoft Office Suite. I am also proficient in Slack, using it to support team communication, streamline workflows, and maintain organized, efficient operations.
In addition to administrative support, I have hands-on experience handling client and lead calls, ensuring clear communication, issue resolution, and relationship building
Administrative, Audit and & Support Skills:<8efe80624d780eba0c6493ec45140364
Preparing and maintaining reports, spreadsheets, and operational documentation
Monitoring task queues and assigning cases based on priority and SLA requirements
Preparing meeting agendas and documenting clear, detailed meeting minutes
Managing Slack channels, threads, and workflows to improve team efficiency
Handling calls with clients and leads
Conducting quality audits, performance evaluations, and RCA
Identifying trends, compliance issues, and opportunities for process improvement
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Provided email support by handling a variety of customer inquiries and resolving issues efficiently. Managed customer cases with accuracy, ensuring timely responses and high satisfaction.
Other Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Managed and led a team, monitoring performance and ensuring achievement of targets. Coached and supported team members, resolving work-related issues and improving efficiency. Analyzed cases and metrics to identify trends and implement process improvements.
Office and Administration » Collaboration
Experience: 2 - 5 years
Graduated with Bachelor’s Degree in Office Administration
Customer Support » Back Office Support
Experience: Less than 6 months
Provided administrative and operational support to ensure smooth business processes. Maintained accurate records, managed documentation, and assisted with workflow coordination.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tagbilaran City, Bohol
- Tests Taken
- IQ
- Score: 81
- DISC
- Dominance: 28%
- Influence: 39%
- Steadiness: 23%
- Compliance: 10%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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