I'm an e-commerce VA and short-form video editor specializing in Shopify backend operations and TikTok ad creative production. I've managed full store workflows for 6 clients; product uploads, discount setup, refund processing, and non-voice customer support, all with same-day turnaround.On the creative side, I produce 180+ short-form videos per week and have delivered 500+ videos across TikTok, Reels, and Shorts, supporting 3+ product testing campaigns daily with multiple ad variations per campaign.I'm fast to train! I've onboarded onto new workflows that's been approved by making a flowchart from a client using screen-recorded SOPs in foreign languages and reached independent execution speed within the same session. I proactively flag process gaps and inconsistencies as I work, so clients spend less time following up and more time scaling.
Experience: Less than 6 months
Produced high-volume short-form content consistently around 180+ videos per week, 500+ total delivered. Managed full production workflow from raw footage to final export, following client briefs and style guides.
Experience: Less than 6 months
Used for creating basic visual assets, product graphics, and ad creatives for client campaigns and Shopify store needs. Applied winning creative styles identified from campaign testing into static ad variations to support scaling. Translated foreign language of a creative to language of target market.
Experience: Less than 6 months
Supported 3+ product testing campaigns daily across multiple clients. Produced multiple ad creative variations per campaign to support split testing. Identified winning creatives from campaign results and optimized them into refined ad variations for scaling. Familiar with short-form ad formats and content that fits paid TikTok contexts.
Experience: Less than 6 months
Managed Shopify backend operations for 6 clients, handling product uploads and listing optimization, discount and promotional campaign setup, refund processing, order management, and non-voice customer support. Uploaded and optimized 50+ product listings. Executed all tasks based on client SOPs — including workflows documented in foreign languages — with same-day turnaround and no follow-up required. Comfortable working independently on repetitive, high-volume store tasks.
Experience: Less than 6 months
Provided non-voice customer support for e-commerce clients. Responding to order inquiries, refund requests, and general concerns. Followed scripts and escalation protocols provided by clients.
Experience: Less than 6 months
Primary editing tool for short-form video production. Used for cutting, captioning, transitions, and formatting content to platform specs across TikTok, Reels, and Shorts. After campaign testing, identified winning video styles and replicated their structure and pacing in optimized ad variations for scaling.
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