Frederick

Data Analyst, Email Support Representative

95 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Associates degree

Last Active

June 28th, 2026 (today)

Member Since

May 13th, 2017

Profile Description

Customer Service Representative and Back Office: Customer service professional with 13+ years of experience in the BPO industry. Skilled across multiple support channels — email, chat, and phone — with a strong background in back office operations including document review, approvals, and data encoding. Known for handling sensitive and escalated cases as part of a dedicated Safety Team, bringing calm, sound judgment to high-pressure situations. Detail-oriented, reliable, and committed to delivering a great customer experience every time.Customer Service Representative and Back Office: Customer service professional with 13+ years of experience in the BPO industry. Skilled across multiple support channels — email, chat, and phone — with a strong background in back office operations including document review, approvals, and data encoding. Known for handling sensitive and escalated cases as part of a dedicated Safety Team, bringing calm, sound judgment to high-pressure situations. Detail-oriented, reliable, and committed to delivering a great customer experience every time.Customer Service Representative and Back Office: Customer service professional with 13+ years of experience in the BPO industry. Skilled across multiple support channels — email, chat, and phone — with a strong background in back office operations including document review, approvals, and data encoding. Known for handling sensitive and escalated cases as part of a dedicated Safety Team, bringing calm, sound judgment to high-pressure situations. Detail-oriented, reliable, and committed to delivering a great customer experience every time.Customer Service Representative and Back Office: Customer service professional with 13+ years of experience in the BPO industry. Skilled across multiple support channels — email, chat, and phone — with a strong background in back office operations including document review, approvals, and data encoding. Known for handling sensitive and escalated cases as part of a dedicated Safety Team, bringing calm, sound judgment to high-pressure situations. Detail-oriented, reliable, and committed to delivering a great customer experience every time.Customer Service Representative and Back Office: Customer service professional with 13+ years of experience in the BPO industry. Skilled across multiple support channels — email, chat, and phone — with a strong background in back office operations including document review, approvals, and data encoding. Known for handling sensitive and escalated cases as part of a dedicated Safety Team, bringing calm, sound judgment to high-pressure situations. Detail-oriented, reliable, and committed to delivering a great customer experience every time.Customer Service Representative and Back Office: Customer service professional with 13+ years of experience in the BPO industry. Skilled across multiple support channels — email, chat, and phone — with a strong background in back office operations including document review, approvals, and data encoding. Known for handling sensitive and escalated cases as part of a dedicated Safety Team, bringing calm, sound judgment to high-pressure situations. Detail-oriented, reliable, and committed to delivering a great customer experience every time.

Social Media & Recruitment Marketing: Successfully managed and optimized a targeted Facebook ad budget of $10,000 to drive high-volume applicant acquisition. By analyzing ad performance metrics and strategic targeting, I tripled the initial capital investment through successful hires and secured external stakeholder buy-in to scale campaigns efficiently.

Top Skills

Other Skills

Experience: 2 - 5 years

Managed my own Facebook Page to find people who wanted to apply to our company. Assisted thousands of customers via chat and phone calls.

Experience: 5 - 10 years

Spent on ads personally. Experimented with multiple ads and found the best-performing ones that generated more leads at a lower cost.

Experience: 5 - 10 years

I've been with Uber for nine years and was assigned to different LOBs during my time there. In back-office operations, I handled document reviews for interested applicants who wanted to become partner drivers. I was then assigned to customer service supporting customers in Southeast Asia, Australia, and the United Kingdom. I was also transferred to the safety team, where we supported drivers and customers who experienced issues such as verbal disputes, racial discrimination, and sexual misconduct. Later, I was transferred to DoorDash, where I handled delivery drivers' concerns, including long wait times at stores, missing orders, app issues, and payment concerns. Over the years, I have built a career centered on human connection, growing through high-volume operations and critical safety management.

Basic Information

Age
38
Gender
Male
Website
Sign Up with Pro Account to View
Address
Imus, Cavite
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”

Mike Killen

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »