Zachary

Operations Lead & Integrator | Ex-J.P. Morgan Chase | 120 IQ

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $9.93/hour ($1,920.00/month)

High school diploma

Last Active

June 30th, 2026 (15 days ago)

Member Since

October 27th, 2025

Profile Description

Operations Lead & Integrator | Ex-J.P. Morgan Chase Supervisor | 120 IQProfessional Summary
Institutional-grade Operations Leader with 4 years of supervisory experience at J.P. Morgan Chase and a proven track record in US-based logistical scheduling. I specialize in taking complex, messy workflows and turning them into "calm, organized systems" that scale. Whether it’s managing a team of 18+ FTEs, engineering SOPs that reduce errors by 40%, or automating workflows via Zapier and Google Workspace, I focus on delivering accuracy and high-level efficiency.Top Cognitive & Human SkillsIQ Score: 120 (Superior): Highly proficient in rapid problem-solving, mastering new tech stacks (Zapier), and building complex logic.Emotional Intelligence: Certified in "Human Skills for Managers," specializing in conflict resolution and strategic ---------- stitutional Discipline: 8 years of total experience in Tier-1 financial environments where compliance and data integrity are non-negotiable.Core ExpertiseOperations & Systems: SOP Design, Workflow Automation (Zapier), and KPI Dashboard Management.Logistics & Scheduling: Real-time routing, capacity management, and technician coordination (SubcontractorHub).Leadership: Hiring, onboarding, and coaching high-performing remote teams.Finance Support: High-accuracy billing, commission calculations, and VAT/financial reporting.Experience HighlightsOperations ---------- Chase: Promoted to lead 18+ FTEs; implemented a 3-step validation framework that cut processing errors by 40%.Logistics ---------- Currently managing real-time scheduling and resource allocation for a high-volume US solar provider.Why Hire Me?
I am an "Integrator" who drives results autonomously. I don't wait for instructions; I identify bottlenecks and fix them. I am seeking a long-term partnership where I can bring institutional-grade discipline to help your business scale profitably.Target Rate: $12 - $15/hr (Negotiable based on project scope and "Integrator" responsibilities)
Availability: Full-Time | Graveyard Shift (Expert in US Timezone overlap)Resume Link: ----------

Top Skills

Expert in optimizing contact center processes, implementing new workflows, and coordinating cross-departmentally (e.g., with IT and Project teams).

Experience: 5 - 10 years

Proven ability to develop talent; successfully mentored 10 high-performing agents into leadership and supervisory roles.

Experience: 2 - 5 years

4 years of dedicated remote supervisory experience (18-20 FTEs). Focused on driving team accountability, process adherence, and exceptional results.

Other Skills

Experience: 2 - 5 years

Design and deliver training materials for new hires and recurring QA/SOP updates to ensure consistent service quality.

Basic Information

Age
30
Gender
Male
Website
Sign Up with Pro Account to View
Address
Cebu, Cebu
Tests Taken
IQ
Score:  120
DISC
Dominance: 50
Influence: 17
Steadiness: 12
Compliance: 21
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”

Mike Killen

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »