Customer Support| Real EstateOutbound & Inbound Sales| Adm

Communication Skills Answering inquiries promptly – responding to calls, emails, and messages from potential buyers or tenants. Active listening – understanding client needs, preferences, and budget. Professional email & chat communication – providing clear and polite responses. Relationship building – creating trust with leads and clients.

Office organization – maintaining orderly files, documents, and digital systems. Time management – prioritizing tasks, meeting deadlines, and balancing multiple responsibilities. Scheduling and coordination – managing calendars, meetings, and travel arrangements. Record keeping – organizing and maintaining accurate company or client records. Project coordination – assisting with project planning, tracking progress, and reporting updates. Process improvement – identifying ways to make office tasks faster and more efficient. Team support – providing administrative assistance to managers, employees, and clients. Communication management – handling emails, calls, and correspondence professionally. Report preparation – compiling data and creating reports or presentations.

Speaks clearly and confidently, both verbally and in writing. listens actively to understand customer needs and emotions. Proficient in systems, ticketing tools, and call-handling software. Updates and manages customer information accurately.

Sales & Lead Generation Skills Prospecting – identifying potential clients through LinkedIn, directories, or online toolS. Lead qualification – determining which leads are most likely to convert. CRM management – logging calls, emails, and interactions in systems like HubSpot, Salesforce, Zoho.

Property listing management – uploading and updating listings on MLS, Zillow, Realtor.com, or local platforms. Lead management – tracking inquiries, qualifying leads, and ensuring timely follow-ups. Market research – monitoring local property trends, pricing, and competitor listings.