Jerome
E-commerce Team Manager and Customer Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.77/hour ($727.26/month)
Bachelors degree
Last Active
July 1st, 2026 (7 days ago)
Member Since
October 25th, 2025
Profile Description
Customer service professional with over 2 years of progressive experience in high-volume retail and e-commerce environments. Proven track record of advancing from frontline Customer Experience Agent to Team Manager at Fanatics within 7 months, demonstrating strong performance and leadership capabilities.
Experienced in team leadership, process optimization, and utilizing CRM platforms including Salesforce and Amazon Connect to drive operational efficiency. Proficient in Microsoft 365, Google Workspace, and Canva with strong organizational and multitasking abilities, making me well-equipped to support virtual assistant and administrative coordination roles.
Top Skills
Project Management
Experience: Less than 6 months
Customer Support » Ecommerce
Experience: 1 - 2 years
Office and Administration » Team Leadership
Experience: 1 - 2 years
Other Skills
Office and Administration » Personal Assistant
Experience: 6 months - 1 year
Virtual Assistant
Experience: 6 months - 1 year
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Metro Manila
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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