Current Employment Status:
Hired Full Time on Mar 31, 2026
I am a dedicated Virtual Assistant with experience in Social Media Management, Customer Service, and Sales Support for US-based clients in fast-paced digital environments.
As a Social Media Manager, I specialize in content creation, scheduling, graphic design, and community engagement, including managing DMs, comments, and replies. I use tools such as Canva, CapCut, and AI-assisted platforms to create engaging content and improve brand visibility, audience engagement, and retention.
I also have strong customer service experience from Concentrix Philippines as a Financial Specialist, where I handled phone, chat, and
In addition, I have experience as a Sales Virtual Assistant, handling lead generation, outbound calling, Instagram outreach, and CRM management using GoHighLevel. I focus on qualifying leads, managing pipelines, and consistent follow-ups to support conversions and client acquisition.
I am organized, adaptable, and detail-oriented, with strong proficiency in Google Workspace, Microsoft Office, and social media platforms. I am confident in supporting businesses with virtual assistance, customer support, social media management, and sales operations.
Experience: 6 months - 1 year
I have hands on experience in content creation for social media platforms such as Instagram, Facebook, TikTok, and X. I create engaging graphics and short-form videos using Canva and CapCut, write captions that match the brand voice, and follow current trends to increase reach and engagement. I plan and schedule posts consistently, ensuring content aligns with marketing goals and audience interests. I focus on creating visually appealing and attention grabbing content that helps grow followers and improve overall engagement.
Experience: Less than 6 months
Experience: 6 months - 1 year
I have experience in chat support and online chatting, handling direct messages and customer inquiries in a professional and friendly manner. I build rapport with users, keep conversations engaging, and respond promptly while following set guidelines and brand tone. I am skilled at managing multiple chats, upselling when appropriate, and maintaining confidentiality at all times.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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