Alexandre

Customer Experience Specialist (Email Support)

40 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.73/hour ($909.09/month)

Bachelor's degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

October 24th, 2025

Profile Description

Customer Experience & Support
- Customer Experience Management
- Client Engagement & Retention
- Issue Resolution & Escalation Handling
- Conflict Resolution & De-escalation

Operations & Performance
- Process Improvement & Workflow Optimization
- KPI & SLA Management
- Quality Assurance & Performance Tracking

Communication & Collaboration
- Email & Voice Support
- Cross-functional Coordination
- Stakeholder Communication

Leadership & Support
- Training & Mentoring
- Team Collaboration
- Knowledge Sharing


CRM & Support Tools: Salesforce
Project Management: ---------- , ClickUp, Asana, Trello, Notion
Communication Tools: Slack, Microsoft Teams, Google Chat, WhatsApp
AI Tools: ChatGPT, Claude, Microsoft Copilot Design & Productivity: Canva, Microsoft Office

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Basic Information

Age
32
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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