I am a Hospitality Management graduate currently working in a customer-facing hospitality role, where I handle guest inquiries, coordinate reservations, and support daily operations in a fast-paced environment.
What I can help with:
•
• Guest communication & reservations support
• Data entry & spreadsheet updates (Google Sheets / Excel)
• Admin and back-office support
• Online research
• Following SOPs and checklists accurately
Experience: 6 months - 1 year
Hands-on experience assisting customers, addressing concerns clearly and professionally, and maintaining a positive customer experience through written communication.
Experience: 6 months - 1 year
Skilled in managing inboxes, responding to customer inquiries professionally, organizing emails, and following templates or SOPs to ensure timely and accurate responses.
Experience: 6 months - 1 year
Accurate and detail-oriented in entering, updating, and maintaining data in spreadsheets and systems while ensuring consistency and correctness.
Experience: 6 months - 1 year
Experienced in handling day-to-day administrative tasks such as organizing files, updating records, following instructions, and supporting daily operations efficiently.
Experience: 6 months - 1 year
Comfortable using Excel for basic data entry, formatting, sorting, and updating spreadsheets to support administrative and reporting tasks.
Experience: Less than 6 months
Familiar with Google Sheets for organizing data, updating shared documents, and collaborating with teams online.
Experience: 6 months - 1 year
Highly detail-oriented, ensuring tasks are completed accurately, instructions are followed carefully, and errors are minimized.
Experience: 6 months - 1 year
Able to conduct basic online research, gather information accurately, and summarize findings clearly based on instructions.
Experience: 6 months - 1 year
Capable of managing time effectively, prioritizing tasks, and meeting deadlines in a remote work environment.
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