I’ve been with the BPO experience for 13 yrs handling SiriusXM account. Started as an agent last 2012 and been promoted as an Operations Supervisor last 2017 and the recently been promoted last 2023 as an Operations Manager. As of the
Experience: 10+ years
Been with the BPO industry for 13 yrs handled SiriusXM account from agent to managerial post.
Experience: 10+ years
Very attention to details to what ever task I’m doing.
Experience: 10+ years
Alway make sure to gather data in order to possibly resolve the issue.
Experience: 10+ years
Phone etiquette and call handling skill to provide satisfactory customer service experience
Experience: 10+ years
Using this tools for more than a decade.
Experience: 10+ years
This is one of the ingredients in every aspect of our lives. Actively listening is very fundamentals that I mastered it helps me to know and understand issues and concerns of the person I’m talking to that will help me to provide better resolution.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.