Gracie

Train: Phone and Office Support

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Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelors degree

Last Active

February 10th, 2024 (79 days ago)

Member Since

May 10th, 2017

Profile Description

I also gained 7 years of working experience in a call center industry as a Technical Support Rep, Customer Service Rep, and Quality Assurance Specialist. My work experiences helped enhance my communications skills, typing skills, critical thinking, reports generation, as well as value camaraderie, integrity, and loyalty as an individual.

Below are additional skills and a list of tools I have learned to apply and use.
- Reports generation using Microsoft office specifically with Excel and Word- Photo editing with the use of Adobe Photoshop, online free web editing- Basic computer software and hardware troubleshooting- Troubleshooting internet connection issues- Virus removal

Admin tasks:- Email Management/Filtering- Calendar Management- Upgrade to see actual info CRM handling- Preparing Slideshows (Powerpoint Presentations)- Research on certain topics for blogposts, newsletters or others- Booking appointments with clients- Calendar Management- Receptionist duties (answering occasional calls)- Google Drive Organization- Creating / Managing Spreadsheets- PDF Conversion, Splitting and Merging Tools/apps/programs/sites:- Social media platforms (FB, Instagram, Twitter)- Zoho- vicidial- freshdesk- Mailchimp- mobincube- Zoominfo- Linkedin- Canva- Ring Central- Photoshop  CS- Hootsuite- Pixlr- Podio- Trello- Pixabay and Pinterest- Freshdesk- Call Rail- Revel CRM- Pipedrive- Vonage VOIP business and residential
I ALWAYS ENSURE THAT DEDICATION, HARD WORK, EFFICIENCY, ACCURACY AND INTEGRITY ARE ALWAYS OBSERVED ON MY WORK.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Transcription

Office and Administration » Travel Planning

Basic Information

Age
38
Gender
Female
Website
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Address
Tarlac, Tarlac
Tests Taken
DISC
Dominance: 35%
Influence: 28%
Steadiness: 27%
Compliance: 10%
English
C1(Advanced)
Uploaded ID
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