Customer Service VA | Admin Support | Bookkeeping & Data Entry

Skilled in selling intangible digital products to gamers across local and international markets.

Experience in delivering real-time chat support, resolving customer concerns, and ensuring a positive service experience.

I have good computer literacy and am comfortable using various software and digital tools, with a willingness to learn and adapt quickly.

Record and organize financial transactions, perform bank reconciliations, and maintain accurate, up-to-date financial records in QuickBooks.

Experienced in managing and organizing email accounts, creating folders and labels, and implementing efficient systems to prioritize, categorize, and streamline communications.

Since its release, I have leveraged ChatGPT to efficiently solve problems, streamline tasks, and enhance productivity.

Experienced in preparing, issuing, and tracking invoices, ensuring accurate billing, proper documentation, and timely payment follow-ups.

Experience in managing and growing social media accounts across multiple platforms.

As a beginner in Facebook Ads, I invest time learning and observing how the platform works to improve my skills.

Skilled in Canva—creating engaging graphics and visuals. I invest time watching tutorials to learn and elevate my design skills!

I specialize in converting long-form videos into short-form content, optimizing aspect ratios for various platforms, and applying basic edits and enhancements to create polished, engaging videos.

I have experience in photo editing using modern AI and design tools like Canva, ChatGPT, Gemini, Pinata Farm, and CapCut. I create clean, eye-catching visuals for social media, marketing, and online content, focusing on quality, creativity, and fast turnaround.

I have extensive experience using Google Drive for several years to securely store, organize, and manage important files and documents, ensuring easy access and efficient workflow.