Jovelyn

Customer Service & Sales Virtual Assistant | CRM, Email, Chat Support | Appointm

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

June 28th, 2026 (11 days ago)

Member Since

October 18th, 2025

Profile Description

Hi! I’m Jovelyn, a dedicated and results-driven Virtual Assistant with over 7 years of experience in customer service, sales, and administrative support, primarily handling U.S.-based clients.

I specialize in email, chat, and phone support, resolving customer concerns efficiently while maintaining a positive customer experience. I also have experience in sales, appointment setting, and CRM management, ensuring accurate tracking of leads and customer interactions.

I’ve worked in fast-paced environments such as telco and logistics accounts, where I developed strong problem-solving skills, attention to detail, and the ability to stay calm under pressure.

I’m reliable, quick to learn new tools, and committed to delivering high-quality work. I take pride in being proactive, organized, and easy to work with.

If you're looking for someone who can support your business and handle customers professionally, I’d be happy to help.

Top Skills

Marketing » CRM » Zendesk

Experience: Less than 6 months

Experienced in managing CRM systems, tracking customer interactions, updating records, and handling administrative tasks such as scheduling, email management, and data organization.

Real Estate » Appointment Setting

Experience: Less than 6 months

Handled outbound calls, lead generation, and appointment setting, building rapport with prospects and helping convert leads into customers.

Customer Support » Customer Service

Experience: Less than 6 months

I have 7+ years of experience providing customer service to U.S.-based clients, handling inquiries, complaints, and ensuring customer satisfaction in fast-paced environments.

Other Skills

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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