Amazon Specialist | Catalog, Case Resolving, Lead Generation

Amazon Account Management Created and managed product listings across multiple marketplaces (US, CA, AU, JP, UK, DE, FR, IT, ES, NL, SE) via flat files, including single and double creations Monitored Account Health, inactive listings, and Buy Box performance to maintain catalog accuracy and compliance Developed A+ content, uploaded bulk images/videos, and optimized listings (titles, bullets, descriptions) using Jungle Scout and Helium 10 Opened and managed Seller Support cases for suppressed, inactive, or problematic ASINs; submitted documents for listing reinstatements Set business prices and discount tiers for B2B stores; processed FBA reimbursements for lost or damaged shipments Monitored competitor pricing across EU, UK, and US marketplaces to ensure Buy Box competitiveness Advertising & Lead Generation Researched high-potential brands on Amazon and LinkedIn for account management and advertising opportunities Built and managed sales pipelines and CRM databases in Lusha and Snov.io for outbound prospecting Maintained prospect spreadsheets and identified account executives/managers with strong Amazon DSP and advertising backgrounds Produced video marketing content for outreach campaigns, including Trojan horse-style prospecting videos Generated weekly and monthly advertising performance reports; analyzed KPIs (impressions, clicks, ACoS, ad spend, ROAS, sales, CVR, CTR) to guide optimization strategies

- Uploaded new listings in US, CA, AU, JP, UK, DE, FR, IT, ES, NL, SE via flat file template - Managed creating single & double creations - Monitored the Account Health Status and inactive listings - Took lead in case creation and management in Seller Support - Updated marketplace sales and ads sheets - Generated A+ content for various listings - Uploaded bulk images for specific language - Uploaded videos

Wrote flat files for new products and inventory file for listings that were already existing in the Amazon catalog. - Optimized listings (title, bullets, and description) using Jungle Scout and Helium 10 tools. - Monitored store prices in different Market Places (EU, UK, US) and ensured if it’s the buy box winner. - Set business prices and discount tiers for B2B stores. - Processed reimbursement in Seller Central for lost and damaged shipment by Amazon Fulfillment Centers. - Checked SKUs and its prices for inbound shipment. - Opened cases in Seller Support for suppressed, inactive, or problematic ASINs, etc. - Submitted necessary documents to Seller Support for the reinstatement of a listing.