Princess

Customer Support Specialist | Virtual Assistant

40 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.73/hour ($720.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

October 17th, 2025

Profile Description

I am a Customer Support Professional with over 5 years of experience in customer service, email support, account management, and issue resolution. I have worked with global companies such as Uber and Shopify, assisting customers, resolving account concerns, handling escalations, and ensuring a positive customer experience.

My experience includes email support, customer service, account reviews, compliance processes, data entry, and documentation management. As a former Subject Matter Expert (SME), I also provided guidance to tea ---------- mbers and assisted with complex customer issues.

I am detail-oriented, reliable, and committed to delivering high-quality support. I am eager to help businesses improve customer satisfaction and provide excellent service through email, chat, or administrative support.

Top Skills

Office and Administration » Documentation

Experience: 2 - 5 years

Experienced in validating and reviewing documents such as driver’s licenses, insurance, registration, inspection reports, and background checks with strong attention to detail.

Customer Support » Customer Service » Fraud detection

Experience: 1 - 2 years

Performed second-level review of validated documents to identify potential fraud and ensure accuracy and compliance.

Other Skills

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Assisted merchants and store owners with Shopify-related concerns, providing support and solutions to help manage their online stores.

Research » Data Gathering

Experience: 1 - 2 years

Collected and organized data to create reports such as SOD and EOD, and shared updates through email and meetings.

Basic Information

Age
30
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 49/10
Influence: 28/25
Steadiness: 63/46
Compliance: 99/88
Government ID
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