Quality Analyst l VA - Customer Service

Overview

Looking for full-time work (8 hours/day)

at $7.90/hour ($1,526.40/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

October 16th, 2025

Profile Description

Profile Title:
? Experienced VA | Quality Analyst | Customer Service & Sales Support
Profile Description:
Hi, I’m Sidney — a reliable and detail-oriented Virtual Assistant with 15+ years of experience in customer service, inbound sales, and quality analysis (2008–present).
I help businesses improve customer experience, handle support efficiently, and increase sales through excellent service and smart upselling. I’m experienced in fast-paced environments and can quickly adapt to your tools and processes.
Here’s how I can help you:
? Customer Support (Email, Chat, Inbound Calls)
? Order Processing & Order Management
? Inbound Sales & Upselling
? Quality Assurance & Call/Chat Audits
? Customer Experience Improvement
? Admin Tasks & Data Entry
Tools I’ve used:
Slack | Microsoft Teams | Google Workspace | CRM systems
I’m proactive, organized, and committed to delivering high-quality work with minimal supervision. If you’re looking for someone who can support your customers and help your business grow — I’m ready to help.
Let’s work together!