[ Customer Technical Support &
~ Provided high-quality technical and customer support through
~ Managed
~ Handled multiple cases simultaneously while maintaining attention to detail, efficiency, and strong communication.
~ Resolved technical issues and general inquiries with a focus on problem-solving and customer care.
[ Digital Marketing & Customer Relations Associate]
~ Assisted customers throughout the purchasing journey, ensuring smooth transactions and timely resolution of concerns.
~ Managed end-to-end customer interactions including order processing, tracking, and issue resolution (payment, delivery, and product concerns).
~ Supported
~ Developed and executed social media strategies to improve engagement, brand visibility, and audience growth.
~ Applied targeted methods to grow authentic followers and increase online engagement.
[ Digital Products & Online Support ]
~ Created and offered digital resources such as templates, planners, and marketing materials to support business and academic needs.
~ Provided organizational and productivity tools to help clients improve workflow and efficiency.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 6 months - 1 year
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