Susana

Executive Virtual Assistant/General Virtual Assistant

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.70/hour ($909.09/month)

Bachelor's degree

Last Active

July 11th, 2026 (5 days ago)

Member Since

October 16th, 2025

Profile Description

I am passionate about supporting busy professionals and entrepreneurs as a General and Executive Virtual Assistant. With a keen eye for detail and strong organizational skills, I excel at managing tasks, scheduling, and communications efficiently. My experience with Shopify allows me to help businesses optimize their online presence and drive sales. I am dedicated to delivering exceptional service, leveraging technology to streamline operations, and adapting to the unique needs of each client. I thrive in dynamic environments and am excited about the opportunity to contribute to a team's success.

I am passionate about empowering businesses by providing exceptional virtual assistance that streamlines operations and enhances productivity. With a keen eye for detail and strong organizational skills, I thrive in managing diverse tasks—from administrative support to e-commerce solutions on Shopify. I am dedicated to fostering collaborative relationships and adapting to the unique needs of each client. My goal is to leverage technology and my multifaceted skill set to transform challenges into opportunities, allowing entrepreneurs and executives to focus on what they do best: growing their vision.

I aim to leverage my organizational and multitasking skills to provide exceptional support as a General or Executive Virtual Assistant. My goal is to streamline processes and enhance productivity for my clients, ensuring they can focus on their core business objectives. I'm passionate about utilizing my expertise in e-commerce management, particularly on Shopify, to help businesses thrive online. Ultimately, I aspire to build lasting relationships, contribute to client success, and grow in my role, embracing new challenges and opportunities along the way.

Top Skills

Experience: 6 months - 1 year

I specialize in the day-to-day management of Shopify stores, focusing on keeping the backend organized and the storefront optimized for sales. With a year of experience handling high-volume product catalogs, I am comfortable managing complex variant mapping, technical CSV imports, and inventory tracking to ensure operations run without a hitch. I take pride in maintaining a clean, professional shop that provides a seamless experience for every customer. I balance technical accuracy with a creative approach to help your brand stand out. I use tools like Canva and CapCut to enhance product visuals and leverage AI to craft SEO-driven descriptions that actually convert. Beyond the technical side, I act as your frontline for customer support, handling inquiries through Shopify Inbox and social media with a professional, helpful tone that builds trust with your audience. Ultimately, I’m here to handle the "digital housekeeping" and operational heavy lifting. By taking care of the essential daily tasks and backend logistics, I give you the freedom to stop worrying about the small details and focus entirely on scaling your business.

Experience: 6 months - 1 year

As a proactive Executive Virtual Assistant, I specialize in helping leaders reclaim their time by managing the high-level details that drive daily operations. I don't just check off tasks; I act as a strategic partner, streamlining complex calendars and curating busy inboxes so you can focus on growth without the noise. My approach is centered on anticipation—finding ways to refine your workflows and resolving potential bottlenecks before they ever hit your desk. With a technical background in e-commerce platforms like Shopify and Amazon, I bring a sharp eye for detail to backend management, project tracking, and operational oversight. I’m equally comfortable in the creative space, using tools like Canva and CapCut to build polished presentations and digital assets that keep your brand’s professional image consistent. Ultimately, I provide the dependable, confidential support you need to delegate with total peace of mind. By handling the "how" of your daily business needs, I ensure you stay focused on the "why" of your long-term vision.

Experience: Less than 6 months

I’m a Virtual Assistant with about a year of experience helping business owners stay organized and keep their stores running smoothly. Most of my work involves managing e-commerce platforms like Shopify and Amazon, where I handle everything from product research and listing optimization to keeping track of inventory. In addition to the technical side, I also take care of daily administrative tasks like managing emails, scheduling, and providing chat support for customers. I’m comfortable using tools like Canva and CapCut to create quick graphics or videos, and I really enjoy finding ways to make workflows more efficient so things run without a hitch. My goal is to handle the essential daily tasks so you can focus on growing your brand. I am proactive, easy to communicate with, and ready to jump in and help your business succeed.

Other Skills

Experience: 6 months - 1 year

I’m the person who makes sure your customers feel heard and valued from the moment they reach out. I don’t just "answer tickets"—I focus on building real trust through clear, friendly, and timely communication. Whether I’m jumping into Shopify Inbox, replying to emails, or chatting with people on social media, my goal is to make every interaction a positive reflection of your brand. I’m a firm believer that great support is what keeps people coming back. I take care of the tricky stuff, like tracking down shipping delays, processing returns, or turning a frustrated complaint into a solution. I try to stay one step ahead by anticipating the questions customers might have, which helps smooth out the whole buying process and keeps things running without a hitch. I also like to use tools like Canva or CapCut to create quick visual guides or "how-to" videos if I think it’ll help solve a customer’s problem more clearly. Basically, I handle the frontline so you don’t have to, making sure your reputation stays solid while you stay focused on growing the business.

Experience: Less than 6 months

I’m the person who makes sure your records stay organized, accurate, and actually useful. I know that clean data is the backbone of any smooth operation, so I handle the "heavy lifting" of migrating product info into Shopify, updating inventory spreadsheets, or keeping customer databases in order. I’m completely comfortable managing large amounts of information and repetitive tasks with the kind of focus that ensures everything stays error-free. I don’t just mindlessly type in numbers; I focus on keeping things structured. I have plenty of experience with CSV imports and mapping out complex product variants so that your backend stays easy to navigate. I also like to use AI tools to help clean up or categorize data faster, making sure your systems are always up to date without the usual manual lag. Ultimately, my goal is to take the tedious, time-consuming work off your plate so you can trust the information you’re looking at. I provide the behind-the-scenes support that keeps your business running efficiently, allowing you to focus on making big-picture decisions instead of fixing typos.

Basic Information

Age
44
Gender
Female
Website
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Address
Cabiao, Nueva Ecija
Tests Taken
IQ
Score:  106
DISC
Dominance: 32
Influence: 23
Steadiness: 13
Compliance: 32
English
C2(Advanced/Mastery)
Government ID
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