Spanish TutorFreelance August 2, 2021 - Present-Provide one-on-one and group Spanish tutoring sessions to students of various proficiency levels and age groups.-Develop and implement personalized lesson plans tailored to each student's needs and learning style.-Enhance students' understanding and comprehension of Spanish grammar, vocabulary, pronunciation, and cultural nuances.-Utilize a variety of teaching resources, including textbooks, online materials, and interactive activities, to facilitate effective language learning.-Assess students' progress through regular evaluations and adjust teaching strategies accordingly.-Foster a supportive and motivating learning environment that encourages student participation and engagement.-Maintain clear and consistent communication with students to address concerns, provide feedback, and track progress.
Trading Operations Manager, Americas
LafargeHolcim Trading Singapore (December 1, 2015 – July 31, 2017)
-Ensuring smooth and seamless execution of trades with LHT business partners (suppliers, customers, ship owners/brokers)
-Ensuring the integrity, timeliness and quality of the information provided to internal and external stakeholders through internal checks and controls;
-Initiating cash in / cash out processes at transactional level upstream from Finance
-Adherence to the Business Conduct, Trading and Shipping policies and all relevant company policies.
-Protection of the group reputation and brand value for relevant seaborne trading activities.
-Anticipation and resolution of trade i
-Alert to Team Leader in case of material risk, deviance from the delegation of authority or any risk of breach of applicable Policies, in line with LHT’s segregation of duties.
Logistics and Supply Chain Bilingual Customer Service for Cisco
DHL Supply Chain Singapore Pte Ltd (June 28, 2011-Sept. 11, 2014)
-Coordinate with different vendors to ensure that customer’s orders are processed correctly, timely and fulfilled completely via phone &
-Process Addition/Deletion/cancellations of RMA orders in the order entry systems and communicate changes to all stakeholders.
-Log all calls into the CRM tool received from customers/internal teams.
-Monitors order backlog and participates in resolving problems relating to RMA order entry.
-Ensure friendly and professional manner when handling calls and
-Handle customer escalation calls.
-General customer service duties.
-Perform other duties assigned by immediate supervisor.
Experience: 1 - 2 years
Working mainly on pre-employment checks/activities
Experience: Less than 6 months
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