Danilo

Virtual Hospitality Specialist | 3+ Years Global Operations (Amazon & STR)| PMS

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.81/hour ($928.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 3rd, 2026 (2 days ago)

Member Since

October 2nd, 2025

Profile Description

Results-driven Virtual Hospitality Operations Assistant with over 3 years of experience managing global operations for high-stakes environments like Amazon and the short-term rental (STR) industry. I specialize in driving guest-ready excellence by masterfully navigating OTA platforms including Airbnb, ---------- , and Expedia.

Currently serving as a Bilingual Virtual Receptionist, I provide real-time guest support in both English and Spanish, ensuring seamless communication and 100% guest satisfaction. My background combines technical proficiency in PMS tools (Guesty, Cloudbeds) and financial administration via Xero with a proven track record in process improvement and fraud prevention from my tenure at Amazon.

Whether it’s synchronizing with maintenance teams to ensure room readiness or resolving complex financial escalations, I bring a detail-oriented, "owner-mindset" approach to every shift.

Top Skills

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Male
Website
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Address
Tests Taken
DISC
Dominance: 12
Influence: 28
Steadiness: 37
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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