Technical Support, Sales Representative, Customer Service

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

May 13th, 2024 (5 days ago)

Member Since

May 3rd, 2017

Profile Description

I have been working as Virtual Assistance, Technical Support & Service Desk for multiple clients before. If you are looking for better talent you are in the right spot and the person you are looking for- My skills as Virtual Assistance follows* Answering Inbound/Outbound Calls* Response on Voicemail* Account receivable* Response to the client emails and their orders* Guide the customer on the recommended item that is suitable they need* Provide the status of the delivery on their item* Supervise, train, or guide teaUpgrade to see actual infombers* Inspire and motivate teaUpgrade to see actual infombers* Manage remote teams* Training for process and set a meeting with teaUpgrade to see actual infombers* Provide analysts and resolve their issues- My skills as technical support follows* Creating a ticket for IT concern* Analyzing the issues such as Password Reset, VPN, Work at Home, etc.* Address the concern in a timely matter and escalate it to the right department* Sending VPN account for user and creating VPN account* Basic Networking for Work at Home associates* Ticket assignment needs to address within 24hrs* Taking Inbound/Outbound calls for Employees* IUpgrade to see actual info Management* Patch Update for Applications such as Virtual and Site working Employees.* Citrix Troubleshooting* Remote assistance to clients/customer* Provide analysts and resolve their issuesOther Interesting about me:* I'm very passionate and I love everything about Virtual Upgrade to see actual info never bore me to learn new things about technology and I love helping people like you with the things you hated the most or I might say, things that you least wanted to do.* I have a strong background in Virtual Assistance that needs assistance to help with.* I'm skilled in terms of using the google ecosystem such as Mail, Calendar, Excel, Drives, etc* I have a strong background in technology that needs assistance to help with.* I'm also a freelance photographer I can edit and provide you good results on your pictures.