Experienced in customer support, quality assurance, and administrative roles. Skilled in using Zendesk, Foniva, and Nexus to monitor and resolve customer issues. Proficient in data management and reporting with Google Workspace and Microsoft Office. Collaborated with development teams to improve AI systems and maintain quality. Experienced in payroll processing and food service operations. Strong communicator and multitasker with problem-solving and teamwork skills.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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