With over 10 years of experience in the BPO industry and back-office and support roles, I bring a well-rounded skill set in administrative support, professional communication, and operational coordination.
Specialized Services:
Calendar Management
Inbox Management
Customer Service
Client Relation
Data Collection
File Management
Tools and Software's
Google Workspace
Microsoft Office
Outlook
Excel
ClickUp
Asana
Trello
Notion
My objective is to offer my administrative and professional skills to manage day to day task allowing you to focus on strategic priorities. I’ll be here to support you from behind the scenes, freeing up your time so you can focus on growth and making big moves.
If you needs help, feel free to ask and let's bring a productive plan.
Looking forward to working with you!
Experience: 10+ years
Monitored and organized busy inboxes, prioritized urgent messages, flagged spam and emails for archive and created professional email responses to streamline communication flow.
Experience: 10+ years
Developed digital filing via Google Drive and Company Shared Drive
Experience: 10+ years
Knowledgeable of end to end process of collection
Experience: 5 - 10 years
Provided timely support via email, chat addressing inquiries, resolving issues, and maintaining strong client relationships in a virtual environment.
Experience: 10+ years
Scheduled appointments, and managed recurring meetings to optimize daily workflows.
Experience: 10+ years
Utilized using different social media platforms to identify and compile qualified leads, supporting business development efforts virtually
Experience: 5 - 10 years
Set up virtual meetings on platforms such as Zoom, Google Meet, and Microsoft Teams, managing invitations, confirmations, and follow-ups to ensure smooth coordination.
Experience: 10+ years
Created, formatted, and proofread business documents, presentations, and reports using Microsoft Office and Google Workspace tools.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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