Experienced STR Property Management Virtual Assistant & Airbnb Specialist
( 1 year)| Former Airbnb Escalations Manager
(2 years)| Guest Support | Customer Service Expert (5 years)
I help property owners run their short-term rentals by handling day-to-day operations wherein I manage multiple properties across Airbnb, VRBO,
HOW I HELP:
*Guest Communications: I handle all messages, reviews, and claims.
*Team Work: I organize cleaners and repair staff using tools like Breezeway and Turno.
*Listing Setup: I create new property pages and improve old ones to get more bookings or listing optimization.
*Inside Knowledge: Having worked on Airbnb’s own expert team, I know exactly how to handle tough rules and disputes.
TOOLS/APPS I KNOW HOW TO USE:
*Management: Guesty, SuiteOp, Stripe
*Cleaning/Tasks: Breezeway, Turno
*Organization: Notion, Slack, WhatsApp Business, Google Workspace
As a former Airbnb Manager with two years of experience, I combine professional service with "insider" knowledge of the platform to keep business secure and guests happy.
Experience: 5 - 10 years
Experience: 2 - 5 years
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