Jennifer

STR Property Management Virtual Assistant /Airbnb Senior Case Manager/Guest Suppor

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.63/hour ($896.00/month)

Associates degree

Last Active

July 15th, 2026 (yesterday)

Member Since

September 25th, 2025

Profile Description

Experienced STR Property Management Virtual Assistant & Airbnb Specialist
( 1 year)| Former Airbnb Escalations Manager
(2 years)| Guest Support  | Customer Service Expert (5 years)

I help property owners run their short-term rentals by handling day-to-day operations wherein I manage multiple properties across Airbnb, VRBO, ---------- and other OTAs focusing on operational excellence and 5-star ratings.

HOW I HELP:
*Guest Communications: I handle all messages, reviews, and claims.
*Team Work: I organize cleaners and repair staff using tools like Breezeway and Turno.
*Listing Setup: I create new property pages and improve old ones to get more bookings or listing optimization.
*Inside Knowledge: Having worked on Airbnb’s own expert team, I know exactly how to handle tough rules and disputes.


TOOLS/APPS I KNOW HOW TO USE:
*Management: Guesty, SuiteOp, Stripe
*Cleaning/Tasks: Breezeway, Turno
*Organization: Notion, Slack, WhatsApp Business, Google Workspace

As a former Airbnb Manager with two years of experience, I combine professional service with "insider" knowledge of the platform to keep business secure and guests happy.

Top Skills

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Mandaue, Cebu
Tests Taken
IQ
Score:  71
DISC
Dominance: 39
Influence: 21
Steadiness: 17
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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