Customer Service, Technical Support (Printers), Sales, Executive Assistant (Inbo

Proficient in providing professional phone support in English, handling customer inquiries, resolving issues, and ensuring a positive customer experience. Experienced in clear and effective communication, active listening, and problem-solving over the phone. Able to manage high call volumes while maintaining accuracy and professionalism.

Skilled in delivering excellent customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction. Experienced in assisting with technical support, troubleshooting issues, and managing warranty upgrades for printers. Proficient in using empathy, problem-solving, and clear communication to build positive relationships and maintain customer loyalty. Able to handle multiple tasks efficiently while meeting service standards.

Trained in office and administrative tasks, including inbox management, calendar coordination, and travel management. Experienced in using tools like Zendesk, Slack, and Salesforce to support smooth office operations. Quick to adapt to new software and tools, ensuring efficiency and organization in daily tasks.