Je-ann

Email-Based Customer Support & Verification Executive, Customer Support Speciali

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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Associates degree

Last Active

June 28th, 2026 (today)

Member Since

September 24th, 2025

Profile Description

Reliable and detail-oriented customer service specialist with over 5 years of experience delivering exceptional support through email and digital channels. Skilled in handling complex customer inquiries, performing identity and document verifications, and ensuring compliance with internal and regulatory standards. Proven track record of maintaining high customer satisfaction ratings while meeting performance KPIs in fast-paced environments. Adept at using CRM tools, managing sensitive data with discretion, and contributing to streamlined support workflows. Committed to delivering clear, professional communication and building trust with customers.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Expert in managing large volumes of customer inquiries via email with accurate, timely, and professional responses.

Customer Support » Customer Service

Experience: 5 - 10 years

Over 5 years delivering high-quality support across email and digital platforms, ensuring customer satisfaction and loyalty.

Office and Administration » Accuracy Verification

Experience: 1 - 2 years

Specialized in verifying customer information and documents (KYC) to support compliance and fraud prevention.

Other Skills

Marketing » CRM » Microsoft Dynamics 365

Experience: 2 - 5 years

Proficient in using CRM platforms to manage tickets, update records, and track performance metrics.

Customer Support » Technical Support

Experience: 5 - 10 years

Focused on not just resolving issues but building positive long-term relationships with customers.

Customer Support » Customer Service » Conflict resolution

Experience: 5 - 10 years

Calm and professional approach to de-escalating issues and ensuring customer satisfaction.

Basic Information

Age
39
Gender
Female
Website
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Address
Angono, Rizal
Tests Taken
None
Government ID
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