Mickaela
Social Media Manager and Customer Service Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.82/hour ($544.00/month)
High school diploma
Last Active
July 6th, 2026 (2 days ago)
Member Since
September 23rd, 2025
Profile Description
Adaptable professional with experience in customer service and freelance work, skilled in communication, problem-solving, sales, and client relations. Quick to learn new systems and processes, with a proven ability to support customers, manage projects, and contribute effectively across different industries.
Top Skills
Marketing » Social Media Management
Experience: 6 months - 1 year
As a Social Media Manager, I organized and managed digital content by maintaining structured folders and labeling systems for easy access and efficient workflow. I ensured content assets were properly categorized, supported content scheduling, and helped streamline social media operations.
Customer Support » Chat Support
Experience: 2 - 5 years
I have experience supporting customers through live chat by resolving inquiries, troubleshooting issues, and providing accurate information about products and services. I am skilled at managing multiple chats simultaneously, maintaining strong communication, and delivering efficient solutions that contribute to a positive customer experience and high customer satisfaction.
I have sales experience identifying customer needs, recommending appropriate products and services, and generating revenue through upselling and cross-selling. My strong communication and relationship-building skills enabled me to deliver personalized solutions while achieving customer satisfaction and sales objectives.
Other Skills
Customer Support » Customer Service
Experience: 2 - 5 years
I have extensive experience in customer service, assisting customers via phone, email, SMS, and live chat. I am skilled in resolving customer concerns, troubleshooting issues, processing orders, and providing product recommendations while maintaining a high level of professionalism and customer satisfaction. My freelance experience has also helped me develop strong adaptability, communication, and organizational skills that allow me to work effectively across different industries.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila NCR
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 35
- Influence: 27
- Steadiness: 33
- Compliance: 5
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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