Klea
Customer Support Specialist | Executive Virtual Assistant
Verified
Overview
Looking for full-time work (8 hours/day)
at $2.83/hour ($545.44/month)
Bachelors degree
Last Active
June 3rd, 2026 (7 days ago)
Member Since
September 19th, 2025
Profile Description
Hi! I’m a reliable and detail-oriented Virtual Assistant with experience in customer service and executive support. I have worked in fast-paced environments handling customer concerns, administrative tasks, communication, and remote support responsibilities.
I am skilled in:
*
* Administrative assistance
* Calendar and schedule management
* Customer communication
* Data entry and organization
* Time management and multitasking
I am eager to help businesses stay organized, provide excellent customer experiences, and support daily operations efficiently.
I am professional, adaptable, and willing to learn new tools and systems quickly.
Top Skills
Customer Support » Phone Support » English Speaking
Experience: 1 - 2 years
1+ year as a CSR handling home warranty accounts, assisting customers via phone, email, and chat while ensuring satisfaction and professionalism. Handled daily inbound/outbound calls, resolving concerns with patience and achieving First Call Resolution (FCR). Confident in spoken and written English, able to explain clearly and maintain a professional tone in all interactions.
Other Skills
Office and Administration » Data Entry
Experience: 1 - 2 years
Experienced in handling accurate data entry using Excel and Google Sheets, maintaining organized records, and ensuring efficiency.
Customer Support » Customer Service
Experience: 1 - 2 years
I have 1+ year of experience as a Customer Service Representative handling home warranty accounts. I assisted customers through phone, email, and chat, resolved concerns, and ensured high satisfaction. Skilled in active listening, problem-solving, and maintaining professionalism in every interaction.
Office and Administration » Time Managment
Experience: 1 - 2 years
Experienced in prioritizing tasks, meeting deadlines, and managing schedules effectively to ensure productivity and accuracy.
Marketing » Social Media Management
Experience: Less than 6 months
Basic knowledge of posting, scheduling, and monitoring content on social media platforms to support engagement.
Office and Administration » Email Management
Experience: Less than 6 months
Basic experience in organizing inboxes, prioritizing emails, and drafting professional response. Can manage follow-ups and ensure timely replies.
Marketing » Market Research
Experience: 6 months - 1 year
Capable of online research, data gathering, and creating organized reports using spreadsheets.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lemery, Iloilo
- Tests Taken
- IQ
- Score: 130
- DISC
- Dominance: 38
- Influence: 14
- Steadiness: 25
- Compliance: 23
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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