I am a Versatile Operations Virtual Assistant with 10+ years of experience supporting business owners and executives in managing day-to-day operations, improving workflow efficiency, and maintaining organized business systems.
I am also a Certified QuickBooks ProAdvisor, with experience supporting financial organization tasks such as transaction tracking, invoice management, and maintaining accurate business records.
My work focuses on helping founders stay organized, reduce operational stress, and ensure that both administrative and financial processes run smoothly.
Core areas of support:
• Executive & Administrative Support
• QuickBooks Online (Certified ProAdvisor) – transaction tracking, invoice support, financial organization
• CRM Management & Data Organization
• Workflow & Process Coordination
• Project Tracking & Operations Support
I work best with clients who need a reliable, detail-oriented, and proactive assistant who can handle both operational and light financial tasks with minimal supervision.
Experience: 5 - 10 years
Proficient in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Excel), Google Workspace (Gmail, Drive, Docs, Sheets, Meet).
Experience: 5 - 10 years
Provided L1/L2 support for hardware, software, networks, SaaS apps; resolved escalated incidents; tools: ServiceNow, SCCM, JIRA.
Experience: 2 - 5 years
Managed calendars, meetings, emails, travel, documentation, and reports; authored SOPs, guides, and knowledge base articles.
Experience: 2 - 5 years
Coordinated IT and operational tasks, managed timelines, documentation, and reporting; implemented SOPs to improve workflow efficiency.
Experience: 2 - 5 years
Windows desktop/server support, Active Directory, system updates, asset management, endpoint monitoring, and troubleshooting.
Experience: 2 - 5 years
Ensured sensitive patient information is handled according to HIPAA standards and internal compliance workflows; monitored data security, access controls, and confidentiality.
Experience: 1 - 2 years
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