Overview
Looking for full-time work (8 hours/day)
at $4.70/hour ($909.09/month)
Bachelors degree
Last Active
July 8th, 2026 (yesterday)
Member Since
September 16th, 2025
Profile Description
I am a dedicated Customer Service Representative with a proven background in delivering excellent support to clients across various industries. With strong communication skills and a customer-first mindset, I specialize in handling inquiries, resolving issues promptly, and ensuring customer satisfaction. My ability to remain calm under pressure and adapt to different systems allows me to thrive in fast-paced environments.
I excel in:
* Customer Support Tools & Platforms: Zendesk, Gorgias, Shopify, NetSuite, Desposco, Microsoft Excel, Google Sheet
* Core Skills: Ticket management, product troubleshooting, and customer relationship management (CRM)
* Active listening, problem-solving, and conflict resolution
* Managing multiple tasks while maintaining accuracy and professionalism
* Providing timely and empathetic solutions that strengthen customer trust
My goal is always to represent the company with professionalism, empathy, and a solution-oriented approach. I take pride in delivering service that not only meets but consistently exceeds customer expectations.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
I have 5 years of experience providing customer support through email. I am highly experienced with handling daily customer concerns such as order tracking, delayed shipments, returns, refunds, cancelling, troubleshooting and product inquiries, always aiming to resolve issues efficiently while ensuring customers feel heard and supported, receive clear and timely responses that build trust and loyalty. I’m very detail-oriented and organized, which helps me manage multiple tickets efficiently. I always try to put myself in the customer’s position so I can provide the best possible support and create a positive experience for them. I am experienced in using customer support and operations tools such as Zendesk, Gorgias, NetSuite, and Deposco, and I am also knowledgeable in Google Sheets for tracking, reporting, and organizing data. I’m also a fast learner and comfortable following SOPs and adapting to new systems.
Other Skills
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Angeles City, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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