Ivy
Medical Virtual Assistant / Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 7th, 2026 (4 days ago)
Member Since
September 16th, 2025
Profile Description
Detail-oriented healthcare support professional with BPO experience assisting U.S. healthcare providers in insurance eligibility verification, medical benefits review, claims processing, and prior authorizations. Skilled in administrative support, accurate data handling, and effective communication with insurance payers and provider offices. Highly organized, self-motivated, and committed to HIPAA compliance and confidentiality. Seeking opportunities as a Virtual Medical Assistant where I can deliver reliable, timely, and efficient support in medical billing and insurance-related tasks for growing healthcare practices.
Top Skills
Professional Services » Medical Services » Medical Billing
Experience: 1 - 2 years
I have experience in medical billing, handling claim reviews, authorizations, and denials. I verify coverage, submit claims, and follow up with insurance companies to secure approvals and payments. I also communicate with providers and clinical teams to resolve issues and ensure smooth billing operations.
Customer Support » Insurance » Insurance Verification
Experience: 1 - 2 years
Experienced in verifying patient eligibility, coverage details, benefits, and authorization requirements with insurance providers to ensure accurate billing, reduce claim denials, and support timely reimbursement.
Professional Services » Medical Services » Denial Management
Experience: 1 - 2 years
Effectively resolve claim denials and payment delays by gathering required documentation, validating adjustments, and escalating complex cases to appropriate departments to ensure accurate and timely claim resolution.
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Provided real-time chat support via Availity, assisting providers with eligibility, benefits, and claim-related concerns.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tangalan, Aklan
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 21
- Influence: 19
- Steadiness: 22
- Compliance: 38
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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