Billing and Admin Secretary | Administrative VA | Former Deduction Analyst | Pro

Over the past seven years, I've acquired extensive knowledge in accounting processes through diverse roles. In a logistic firm, I led a branch team as the Team Leader, overseeing daily sales and transactions. More recently, I served as a Deduction Analyst, honing my analytical skills and attention to detail. I've also developed strong communication, problem-solving and time management skills, which I've leveraged to effectively resolve intricate deductions and nurture positive relationships with clients and vendors.

I've been in Logistic management role for three years - experienced in supply chain optimization, inventory control and cross-functional team coordination.

In my previous role, I was responsible for reconciling client accounts, a task performed daily. With the right training and knowledge I gained, I am confident in my ability to effectively carry out accounts reconciliation processes.

I have hands-on experience working with CRM systems to manage client records, update account details, track interactions, and ensure accurate data entry. In my roles, I regularly maintained organized databases by tagging, updating notes, and monitoring follow-ups to support smooth operations and client communication. I am skilled in using CRM tools alongside Excel and Google Sheets to manage pipelines, track progress, and maintain data accuracy in fast-paced environments.

Proficient in fundamental Excel functions and formulas including vlookup, xlookup, pivot tables etc. These skills allowed me to efficiently manage, analyze and interpret large datasets, leading to actionable insights for decision-making.

During my college years, Quickbooks was part of our curriculum, enabling me to gain proficiency of its functionalities. Therefore, with proper training, I am confident in my ability to perform related tasks.

During my college years, SAP was an integral part of the curriculum, providing me with a solid foundation in using the system and analyzing associated data.