Over 5 years of working as an e-commerce customer support agent, including 2 years of BPO experience, specializing in Shopify.
Highlights of my professional skills:
• Broad knowledge of empathy and sympathy in customer service.
• Handling administrative tasks associated with vacation rental management, whether for short- or long-term rental properties• In-depth knowledge of Shopify, eBay, Amazon, and/or dropshipping procedures.
• Hardworking to deliver the maximum output.
• Hold an optimistic view of events.
• Excellent communication and leadership.
• Swift learner with limited resources or provision.
• Can work under pressure and be adaptable.
• Time management and flexibility.
• Social media enthusiast.
• Event planning and organizing.
• Basic graphic design ideas.
Applications that I am familiar with:
• CRM tools: Zendesk, Freshdesk, Trello, Tawk, Slack, Gmail, Outlook, Georgias, Woocommerce, Reamaze, Rackspace, Sprout Solutions, SunFish SaaS, Amazon Seller and AOS.
• Property management platforms: Airbnb,
• Tools: Guesty, Hostfully, Hostway, and Duve
• MS office and Google Workspace
• Time Doctor, Hubstaff, Workpuls
• Dropbox, Teamviewer, Zoom, Microsoft Team, Recharge, and Paypal
"My client's success is my success." I'd be happy to talk with you about how I could help your business grow.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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