Ella

Virtual Assistant | Customer Service | Admin Support | Data Annotator

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Overview

Looking for full-time work (8 hours/day)

at $2.51/hour ($480.00/month)

Bachelors degree

Last Active

June 10th, 2026 (2 days ago)

Member Since

September 12th, 2025

Profile Description

Hi! I’m Ella, a detail-oriented Virtual Assistant with a strong background in customer service and administrative support.

I help businesses stay organized, respond to customers quickly, and keep daily operations running smoothly.

Here’s how I can support you:

• Manage email inboxes and organize messages for faster response time.
• Handle customer inquiries via email, chat, and social media.
• Schedule appointments and coordinate calendars.
• Create, update, and track records using CRM systems.
• Perform accurate data entry and file organization.
• Design simple graphics for social media using Canva.

In my previous role, I:

• Managed customer inquiries across calls, chat, and social media.
• Maintained 100% accurate CRM records and documentation.
• Coordinated service schedules to reduce delays and improve workflow.
• Resolved customer concerns efficiently, improving overall satisfaction.

I’m reliable, quick to learn, and committed to helping businesses grow through organized and efficient support.

If you need a reliable professional who can keep your operations running smoothly and efficiently, let's discuss how I can contribute to your success.

Top Skills

Office and Administration » Data Entry

Experience: 6 months - 1 year

* Processed and entered subscriber receipt data with high accuracy, supporting billing and operational records. * Created, dispatched, and tracked job orders within CRM systems, maintaining 100?curate documentation for reporting and operations.

Customer Support » Customer Service

Experience: 1 - 2 years

Managed inbound customer calls and digital inquiries, providing timely support on deliveries, warranties, and service requests while maintaining a professional and customer-focused approach.

Office and Administration » Administrative Support

Experience: 1 - 2 years

* Accurately processed and encoded subscriber receipt data to support billing and financial records. * Verified and organized official receipts by serial number to improve document retrieval efficiency. * Monitored daily job orders and ensured compliance with operational standards. * Assisted with administrative tracking and documentation tasks to maintain workflow accuracy.

Other Skills

Design » Graphic Design

Experience: 6 months - 1 year

(Posters, Infographics, Logo, Invitations, etc.)

Customer Support » Chat Support

Experience: 1 - 2 years

Handled Facebook Messenger inquiries related to products, services, and company policies, supporting omnichannel customer engagement.

E-Commerce » Order processing

Experience: 1 - 2 years

- Created, dispatched, and tracked job orders through a CRM system, ensuring accurate documentation and on-time coordination between distributors and technicians. - Scheduled service orders by confirming battery availability, technician schedules, and delivery timelines, reducing delays and repeat follow-ups.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Naval, Biliran

Tests Taken: IQ
Score: 98: DISC
Dominance: 22%
Influence: 9%
Steadiness: 31%
Compliance: 38%: English
C1(Advanced)